Hunte Psychotherapy and Counselling collects and processes personal data to provide effective therapeutic services. The following types of data may be collected:

a. Personal Information: This may include your name, email address, contact number, and any information voluntarily provided during your therapy sessions or booking process.

b. Sensitive Personal Data: In providing psychotherapy and counselling services, sensitive personal data, such as information about mental health, medical history, and treatment details, may be collected. This data is treated with the utmost care and confidentiality.

c. Cookies: The website uses cookies to enhance the user experience. Cookies are small text files stored on a user's device. They help with the functionality of the website and track how users engage with it. For more details, please refer to our Cookie Policy below.

d. Usage Data: This includes non-personal information, such as your IP address, browser type, and the pages visited on our website. This data is used to analyze website usage and improve site performance.

Hunte Psychotherapy and Counselling uses the information collected for the following purposes:

a. To respond to inquiries, bookings, and applications for therapy services.

b. To provide therapeutic services and maintain effective communication during the therapy process.

c. To improve the website, services, and user experience.

d. To comply with legal and regulatory obligations, including professional guidelines and safeguarding requirements.

e. To protect the rights, privacy, safety, or property of clients and the business.

The legal basis for processing personal data may include consent, contractual necessity, legal obligation, or legitimate interests, as applicable under the UK GDPR.

Hunte Psychotherapy and Counselling will not sell, trade, or transfer personal information to third parties. However, personal data may be shared with trusted third-party service providers, such as IT service providers, payment processors, or data storage providers, as necessary to fulfill the purposes outlined in this policy.

Additionally, personal data may be shared with public authorities or other professionals, such as healthcare providers, when required by law or with your consent (e.g., for safeguarding or legal reasons).

Client records may be disclosed under the following conditions:

• To comply with legal requirements (e.g., court orders, police investigations).

• To meet BACP guidelines regarding supervision or safeguarding (as required).

• In emergency situations where there is a risk of harm to the client or others.

a. Types of Cookies: The website uses essential cookies for the functioning of the site, performance cookies for analytics, and functional cookies for improving user experience. These cookies help remember preferences, provide website security, and analyse user activity.

b. Consent: By using our website, you consent to the use of cookies as described in this policy. You may manage your cookie preferences through your browser settings, but disabling certain cookies may impact website functionality.

c. Third-Party Cookies: Some cookies may be placed by third-party service providers, such as Google Analytics, to help analyse how users interact with the site. These cookies are subject to the privacy policies of the respective third parties.

Hunte Psychotherapy and Counselling takes appropriate technical and organisational measures to safeguard personal data against unauthorized access, loss, or disclosure. Personal data is stored securely, and access is restricted to authorised personnel only.

In accordance with the BACP guidelines, client records are kept for a minimum of three years after the last session. Records are stored securely in electronic formats, with access limited to authorized individuals.

Under the UK GDPR, individuals have the following rights with respect to their personal data:

a. Right to Access: You have the right to request a copy of the personal data Hunte Psychotherapy and Counselling holds about you.

b. Right to Rectification: You have the right to correct any inaccurate or incomplete personal data.

c. Right to Erasure: You may request the deletion of your personal data in certain circumstances, subject to legal or professional obligations.

d. Right to Restrict Processing: You have the right to request the restriction of processing your data in certain situations.

e. Right to Data Portability: Where applicable, you may request a copy of your personal data in a commonly used, machine-readable format.

f. Right to Object: You have the right to object to the processing of your personal data, including for direct marketing purposes.

Hunte Psychotherapy and Counselling may update this privacy policy from time to time to reflect changes in business practices, legal requirements, or professional guidelines. The updated policy will be posted on the website, and significant changes will be communicated to clients as appropriate.